New Hospital Public Engagement 

Home » Our plans for a new QEH » Public engagement and frequently asked questions

Watch our presentation from the August engagement sessions below

QEH hosted well attended New Hospital Engagement Events

In August 2023 The Queen Elizabeth Hospital, King’s Lynn (QEH) hosted the first round of engagement sessions as part of a roadshow across West Norfolk and parts of Cambridgeshire for residents to hear more about plans for a new state-of-the art Queen Elizabeth Hospital in King’s Lynn.

The four events, held in King’s Lynn, Wisbech, Hunstanton and Downham Market saw more than 300 attendees hear from CEO Alice Webster alongside members of the Trust’s dedicated new hospital programme team. The team took attendees through the journey so far, key milestones in the planning stages as well as enabling work the Trust will be undertaking to make a new hospital a reality.  Discussions also included the programme of works to maximise the safety of the current building until the new hospital building opens as well as the modernising programme of new facilities on the current site.

If you missed the roadshow, you can see all the presentations slides here.

Members of the public were encouraged to ask questions in the sessions – with many asking how the building would be constructed and using what materials, what green environmental factors will be considered, would the new building feature additional services not in the current hospital and the process gone through to choose the site for the new building.

You can review our new frequently asked questions to give you a feel for the questions asked at the events and the answers.

Guests were also invited to tell us what matters most to them in a new hospital. Responses to this include:

Good design layout coupled with construction materials which are fit for purpose.

Ensure provision of as many services as possible to prevent travel to Norwich or Cambridge hospitals.

Quality care and room for a growing population.

Paul Brooks, Director of Estates and Facilities and Senior Responsible Officer for the New Hospital Programme, said: “Thank you to everyone who attended our New Hospital engagement events. It was really great to be out in the community to meet people, chat through our plans so far and find out what matters to you in a new hospital.

“We’ve been very clear at every event – we don’t have all the answers at the moment. We are at the start of a long journey, and we won’t know some of the detail, for example around the fabric of the new building, until we are some way down the road. Technology moves so quickly, so we need to ensure we are building the most up to date facility that we can.

“What we do want to do is ensure members of our community feel as informed as they can be – these events aren’t being done in isolation and we will repeat this process as we progress with our Full Business Case and beyond. If you missed these sessions please do keep an eye out for future events.”

You can tell us what matter most to you in a new QEH by completing this form.

You can keep updated on all our developments at QEH on the website dedicated to the new hospital at www.newqeh.org.uk or get in touch by emailing newhospital@qehkl.nhs.uk.

To receive regular updates about how we are modernising our hospital and the progress with our new hospital plans, use the email above to be added to the email list.

Bringing a New Hospital to King’s Lynn – Frequently asked questions

Here’s some of the most frequently asked questions we’ve received at our engagement sessions in August 2023.
Will there be sufficient parking?
Plans for our new multi-storey car park are well underway. This will be built in two phases and construction will commence on phase one once we’ve received the go ahead of funding. You can read all about the new multi-storey project and frequently asked questions here.
Will the new multi-storey be pay on exit?
Yes it will be and there will be a range of payment options including cash, card and an app.
Will access to the hospital site be improved to reduce congestion?
We know congestion is an issue on our site, this will be particularly evident when we start to build the new hospital with increased contractor traffic. We are exploring a range of options including additional entrances for construction traffic and deliveries in a bid to spread the traffic coming onto site.
What is hospital 2.0?
Hospital 2.0 is the government’s national approach to delivering new hospitals so they can be built more quickly and at a reduced cost, providing value for taxpayers. Patients and staff will benefit from a modern hospital design making use of the latest technology, digital innovation and sustainability to improve overall patient experience and provide a better working environment for staff. The design will help us achieve the Government target is reaching net zero emissions by 2040 and also put the NHS on a sustainable footing for the future. We will be exploring all avenues to make our building as environmentally sustainable as possible to reach the national net zero emissions NHS target by 2040. We already have a wind turbine on site, but we will be working with specialists in this field to research methods of energy generation to make our site carbon neutral and as environmentally friendly as it can be.
Will the new building be fit for purpose? Will it be built to last?
Absolutely. We have an opportunity here to build a hospital that will last into the future. We aren’t at the stage yet where we can say how the new build will be constructed. Once our Full Business Case has been approved, we will go through the process where we engage the Government’s New Hospital Programme on Hospital 2.0 and explore the most up to date technology to produce a building that will stand the test of time. This method will ensure we will be using the most up to date construction technology when the time comes to start building.
Will there be enough beds and space to allow for a growing population?
We recognise our populations will grow and age significantly by the time a new hospital is operational. We are currently analysing our 2022 data to give us the most up to date information. This includes using the latest Office of National Statistics (ONS) and National Audit Office data and population models to formulate a Full Business Case setting out the size and scale of a new hospital. Looking at how the population will grow, with large scale housing developments planned in the area, as well as factoring in health trends and new models of care.

All this will help determine need as we then look to work with the national New Hospital Programme team.

Will the hospital be all single rooms or wards?
The information we have at present regarding Hospital 2.0 shows single rooms with communal social areas for patients, so people don’t feel isolated. Single occupancy rooms are beneficial for infection control and many of our colleagues in other Trusts tell us it makes consultation with patients easier on a one-to-one basis. We will continue to explore all the options as we move forward through our planning stages to ensure we have the right mix for our patients and staff.
Will the building be environmentally sustainable?
As part of our Full Business Case we will be exploring all avenues to make our building as environmentally sustainable, and ‘green’ as possible to reach the national net zero emissions NHS target by 2040. We already have our wind turbine on site, but we will be working with specialists in this field to research methods of energy generation to make our site carbon neutral and as environmentally friendly as it can be. Practices such as rainwater harvesting, ground source heat pumps to name a very few will be explored.
What will happen if there’s a change in Government before the new hospital is built?
A change in Government can always bring uncertainty. We have been assured by the Department of Health and Social Care that the funding for a new QEH has been allocated and we will continue to work towards that deadline of 2030.
Will the new hospital offer any additional services than the current QEH? For example, a radiology department.
Expansion of the services we offer is something that will be carefully considered as we plan our new hospital. We are currently analysing our 2022 data to give us the most up to date information. This includes using the latest Office of National Statistics (ONS) and National Audit Office data population models as well as health trends and new models of care. Consultation with our current clinical teams will also form a big part of the work to understand what they feel is needed in a new hospital as well as consultation with patients, carers and the public.

We will use all of this information to plan what we are able to offer at a new QEH whilst also considering the QEH role in the wider Norfolk and Waveney system and our joint Acute Clinical Strategy ambitions with the Norfolk and Norfolk University Hospitals and James Paget University Hospitals.  

How many beds will the new hospital have?
At the moment we don’t know. We are currently analysing our 2022 data as well as health trends and new models of care. We will use all of this, alongside consultations with our clinical teams to model how many beds we will need in the future.
What if the construction of building overruns past the 2030 deadline for the current QEH?
One positive outcome from the continued work on our current site means we are experienced at relocating departments and adapting spaces to fit what we need them to do. Our plan is to move all departments at once from our current site to the new building, if this isn’t possible due to delays we will have contingency plans in place to allow us to move some parts of the hospital over, utilising the areas of our site that aren’t affected by RAAC (Reinforced Autoclaved Aerated Concrete).
Will you continue to maintain the current building?
Absolutely. We will continue to maintain our current site until the day we close the doors and move to our new hospital. The safety of our patients, staff and visitors is paramount and we have a robust installation programme to maintain the safety of the roof as well as a team of skilled engineering teams and surveyors who carry out daily structural checks across our estate. All of this will continue until all our services are relocated to our new building.
How will you staff the new hospital?
We know the there is a national shortage of many clinical roles. At the QEH we are committed to training our staff. It’s an exciting time to join TeamQEH and we want to capitalise on that. We are working closely with The University of East Anglia, Anglia Ruskin University and the College of West Anglia to enhance our training offering for both clinical and non-clinical roles. We want the QEH to be a place people can begin their career, then develop and progress as much as they want to.
What will happen to the old building?
You can see on our masterplan the area where the current building stands is marked as development zone. We don’t currently know what will go in this space, the old building will be demolished and we will explore options to fill this space as we develop into our new site.
-Will you be consulting with staff as well as patients and the public?
Yes. Staff consultation will be a key element as we develop our Full Business Case. We will be engaging with staff across all clinical and non-clinical divisions within the Trust to gauge the insight and opinion into plans.

What happens next?

We are now working to develop an Outline Business Case followed by a Full Business Case. Enabling works for a new hospital need to begin in 2025, with the doors to open on a new QEH in 2030.

Thank you for your ongoing support while we continue the vital work to bring a new QEH to King’s Lynn.

Our journey so far

QEH new car park mock up
We have been working tirelessly to progress plans for a new hospital and ensure that we are ‘investment ready’.

Paving the way – our brand new multi-storey car park

An architectural drawing of our new multi-storey car park, from the air
Building our new multi-storey car park is a vital first step in delivering a new hospital.